Community Guidelines

Last updated December 01, 2022

Milyo aims to offer a fun yet safe and supportive environment for our users, as well as be the best platform for you to find love! We want to build a global community where users can connect with each other.

Our Community Guidelines along with our Terms of Service have been created to ensure that all our users have a safe and positive experience on Milyo. Being a part of a community like Milyo allows you a safe space to meet individuals and express yourself freely, but it also means that you are responsible for your behavior and actions. If you abide by these rules and treat others with kindness, respect and honesty, the Milyo community welcomes you. All members of Milyo are subject to these guidelines equally and failure to follow these rules may result in a warning from our team, or a ban which will prohibit you from accessing our platform. We are 100% committed to keeping our community safe and encourage you to report any behavior that violates our guidelines to protect yourself and others. 

We will be updating our community guidelines from time to time as our community grows and evolves or mitigate any possible risks or problematic behaviors and keep Milyo a safe place for individuals to find love. 

While we are confident that the overwhelming majority of individuals who use Milyo will use it responsibly, we still want to be clear about our expectations for our users. All Milyo members should feel like their voice can be heard, but not at the expense of another individual. Below is a comprehensive list of our community policies and we strongly encourage you to read on to educate yourself on what is considered appropriate conduct on Milyo and to prevent any violations that might result in your account being banned or terminated:

Nudity and Sexual Content:

It goes without saying, but do not upload content that contains nudity, sexually explicit or pornographic content to Milyo. Keep it classy for those who will be viewing your profile, we promise it’ll help increase your chances of having engaging connections with great people!

Copyright and Trademark infringement

Do not post content that violates or infringes upon anyone’s rights, rights of publicity, privacy, copyright, trademark or other intellectual property.  We didn’t think we’d have to say this but we’re going to say it anyways: please do not catfish and remember to upload your own photos. If you do not own the rights to a photo or video, please do not post it! We take copyrights very seriously and violating this rule will result in losing access to our app.

Respect all users

‍We expect everyone on Milyo to respect each other, full stop. Milyo is a firm believer that members should respect other people’s beliefs, interests and property while on the app. We have no tolerance for hate speech, rude or abusive behavior, bullying, harassment, racism or sexism. We expect users to treat others the way they would want to be treated. We strongly encourage users to report those who do not follow these behavioral guidelines as kindness, love and respect are incredibly important to our community.

Abuse and Harassment

Do not engage or encourage others to engage in any form of abuse or harassment against any user. Do not send unsolicited sexual content to your matches, do not threaten, bully or stalk individuals that you have met through this app. Reports of such behavior are taken incredibly seriously and consequences ranging from a ban to involving the authorities will be dependent on the severity of the action.

Violence and Physical Harm

We have a zero tolerance policy for content of any violent, graphic or explicit nature nor do we support any actions or content at advocates for such behavior. This includes content ranging from threatening or promoting terrorism, physical assault, coercion, suicide or self harm.

Hate Speech

‍Hate speech of any form is strictly prohibited. We do not condone any content that promotes, advocates or condones racism, sexism, bigotry, hatred, or violence towards individuals or groups based on factors such as but not limited to: race, ethnicity, nationality, religion, disability, sexual orientation, or gender identity.

Offline/Real life Behavior

As an adult you are responsible for not only your online behavior on the Milyo app but also for your offline behavior. We value being king, safe, respectful and honest and expect you to uphold those values in your offline experiences as well. Our community guidelines not only apply to your online interactions but also your offline behaviors as well. If you have experienced negative or bad behavior with another member of the Milyo community, we encourage you to reach out to us through our Help Center so we can take the appropriate steps.

Offline/Real life Behavior

As an adult you are responsible for not only your online behavior on the Milyo app but also for your offline behavior. We value being king, safe, respectful and honest and expect you to uphold those values in your offline experiences as well. Our community guidelines not only apply to your online interactions but also your offline behaviors as well. If you have experienced negative or bad behavior with another member of the Milyo community, we encourage you to reach out to us through our Help Center so we can take the appropriate steps.

Privacy

Your privacy and the privacy or others are of the utmost importance to our team. To protect yourself and others, please do not publicly release any private information of your own or anyone else’s. This includes information like social security numbers, payment information, passports, passwords, phone numbers, addresses, or emails.

Promotion or Solicitation

Milyo is not a marketplace, therefore, soliciting other users is not allowed. While you are allowed to invite your matches to join you on a date or a hobby, any advertisement of events, businesses, non profit work, political campaign, contests or research is not allowed. While we want you to succeed in your endeavors, Milyo is not a place for you to do advertising or promotions. If you are found to be promoting or trying to sell products, your account will be banned.

Offline/Real life Behavior

As an adult you are responsible for not only your online behavior on the Milyo app but also for your offline behavior. We value being king, safe, respectful and honest and expect you to uphold those values in your offline experiences as well. Our community guidelines not only apply to your online interactions but also your offline behaviors as well. If you have experienced negative or bad behavior with another member of the Milyo community, we encourage you to reach out to us through our Help Center so we can take the appropriate steps.

Prostitution or Trafficking

Please do not promote, condone or advocate for commercial sexual services, human trafficking or non consensual sexual acts. The Milyo team takes this very seriously and will permanently ban your account. Trust us, you will be banned.

Illegal Usage

Super straightforward concept: do not use Milyo to do anything illegal. If it’s illegal in real life, then it’s illegal on Milyo. Don’t do it. We take any criminal activity very seriously and we will ban you permanently.

Scamming

Do not engage in any predatory behavior of any kind. Do not attempt to get users to reveal private information for fraudulent or illegal activity. There’s no spam allowed on Milyo, and that includes fake or bot accounts created for the purposes of offering promotions or unsolicited content. And because we want you to come as you are, that also means that impersonation is not allowed and that using someone else’s account is also off-limits.

Minors

You must be 18 years of age or older to use Milyo. If you are found to be underaged, your account will immediately be removed and banned. For the sake of your own safety and the safety of the minor, we implore you to file a report to us if you come across an individual who is underaged. We do not allow any photos of unaccompanied minors. We encourage you to report to us immediately if you come across a profile that includes an unaccompanied minor, depicts the minor in a sexual or suggestive manner, or advocates harm towards a minor.

Account Termination

Milyo reserves the right to investigate and if necessary terminate your account if we find that one or more of the community guidelines has been violated by the individual in question. If a termination of an account due to a violation of the guidelines occurs, Milyo is not obligated to refund the membership due to a misuse of our services.

Customer Service

‍The Milyo team is here to support your and help make your experience on the Milyo app as positive and enjoyable as possible. That being said, you should never verbally or physically abuse or threaten our customer care representatives under any circumstances. Doing so may result in your account being terminated or banned.

One Individual, One Account

Milyo does not allow an account to have multiple owners, so please do not create an account for you and your friend or significant other unless permission has been granted to you by our Customer Support Staff. Furthermore, please do not make multiple Milyo accounts for yourself.  Lastly, do not attempt to use an account that isn’t yours. One account is all you need.

Third Party Apps

Please do not use apps created by anyone other than Milyo that claims that they offer special Milyo features or services.

Account Inactivity

Milyo is made to be fun! We want you to use Milyo as much as you want, wherever you want! However, we understand that sometimes, you meet that special someone and no longer need to use our apps, and if so, Milyo may delete your account for inactivity if we notice that you haven’t logged into or used your Milyo account in 2 years.

Photo Guidelines